Terms and Conditions
These terms govern everything that happens when someone uses our platform. By creating an account or placing a bet on Spinbet, players agree to the rules set out below. We recommend reading this document carefully before getting started.
If anything here is unclear, our support team is available around the clock to help.
1. General Provisions
Spinbet operates as a licensed online casino serving players in Australia. These terms apply to all users of our website, mobile app, and related services. They form a binding agreement between the player and Spinbet.
We reserve the right to update these terms at any time. When changes are made, we will notify registered players by email. Continued use of the platform after an update means the player accepts the revised terms.
1.1 Acceptance of Terms
Every player accepts these terms at the point of registration. This includes:
- Creating a Spinbet account
- Making a first deposit
- Claiming any bonus or promotion
- Placing any real-money wager
Players who do not agree with any section of these terms should not use our services.
2. Eligibility
To register and play at Spinbet, a person must meet the following requirements:
- Be at least 18 years of age
- Be physically located in a jurisdiction where online gambling is legal
- Not be listed on any self-exclusion register
- Not be a current or former employee of Spinbet or affiliated companies
- Hold a valid form of identification
We may ask for identity documents at any point. Accounts found to belong to ineligible players will be closed, and any funds held may be forfeited in line with local regulations.
2.1 Account Verification (KYC)
All players must complete our Know Your Customer (KYC) process before withdrawals are approved. Accepted documents include a government-issued photo ID, proof of address dated within 90 days, and proof of payment method ownership.
Verification usually takes one to three business days. We may request additional documents where required.
3. Deposits and Payments
All transactions on Spinbet are processed in Australian dollars (AU$). We support a range of deposit methods suited to Australian players.
| Payment Method | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| Visa / Mastercard | AU$10 | AU$10,000 | Instant |
| Bank Transfer | AU$20 | AU$50,000 | 1–3 business days |
| PayID | AU$10 | AU$20,000 | Instant |
| Cryptocurrency | AU$15 | AU$30,000 | Under 1 hour |
Spinbet does not charge fees on deposits. However, some payment providers may apply their own charges. Players should check with their provider directly.
4. Withdrawals
Withdrawals can only be made to payment methods previously used to deposit. This is a standard anti-money laundering measure. The minimum withdrawal amount is AU$20.
4.1 Withdrawal Processing Times
| Method | Processing Time | Minimum | Maximum |
|---|---|---|---|
| PayID | Up to 24 hours | AU$20 | AU$10,000/day |
| Bank Transfer | 2–5 business days | AU$20 | AU$50,000/day |
| Cryptocurrency | Up to 12 hours | AU$20 | AU$30,000/day |
Withdrawals are reviewed by our payments team before being released. Accounts that have not completed KYC verification will have withdrawal requests held until the process is finished.
5. Bonuses and Promotions
All bonuses offered by Spinbet come with specific wagering requirements. Players must meet these conditions before requesting a withdrawal of any bonus-related winnings.
5.1 Standard Bonus Rules
The following applies to all Spinbet promotions unless stated otherwise in the individual offer terms:
- Wagering requirements must be met within 30 days of the bonus being credited
- Maximum bet while using bonus funds is AU$10 per round or spin
- Only eligible games contribute to wagering requirements
- Bonuses cannot be transferred, sold, or exchanged
- Only one bonus can be active per account at a time
Game contribution rates vary. Slots typically contribute 100%, while table games and live dealer games may contribute less. Full contribution rates are listed on the promotions page.
5.2 Bonus Abuse
We monitor accounts for patterns consistent with bonus abuse. This includes creating multiple accounts to claim the same offer, using irregular betting patterns to meet wagering requirements, or coordinating play with other accounts. Any account found engaging in these activities may have bonuses voided and winnings removed.
6. Prohibited Activities
The following actions are strictly not allowed on the Spinbet platform:
- Creating more than one account per person or household
- Using another person's payment details without their consent
- Attempting to manipulate games through software tools or exploits
- Engaging in any form of fraud, money laundering, or collusion
- Allowing a minor to access or use your account
Violations may result in account suspension, permanent bans, or referral to the relevant authorities. We cooperate fully with law enforcement and regulatory bodies when required.